Strategic Management Consulting · South Florida & Worldwide

Strategic consulting for organizations growing across cultures and markets.

ICQ helps CEOs and leadership teams in West Palm Beach, Boca Raton, Miami, and Fort Lauderdale sharpen strategy, align leadership, and expand into global markets. Culture is your competitive edge — we turn it into a growth strategy.

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Get Certified in Global ICQ™Sep 16–18 · Oct 14–16 · Nov 16–18

Trusted by leaders across 3 continents

ICQ Certification · Sep 16–18 · Oct 14–16 · Nov 16–18

How interculturally effective are you?

Take the Global ICQ™ assessment, deepen your intercultural skills, and earn a recognized professional credential. 2026 certification sessions run three times a day on Eventbrite.

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How interculturally effective are you? — flyer, opens full size

Consulting Services

Strategy meets cultural intelligence

Executive advisory, strategic planning, CQ assessments, and intercultural training — packaged around what your organization actually needs.

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Global Reach

Rooted in Palm Beach, working worldwide

From West Palm Beach to Asia and North America, ICQ advises leaders who work across borders, languages, and cultures.

About ICQ

ProConnectPro CRM

A clean, simple CRM for your sales team

Meetings, pipelines, and outreach in one uncluttered workspace — without the mess of the big-name tools.

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LEAR App

Learning that comes free with your portal

LEAR — the calculator and learning app for math and business skills — is included at no charge with every ICQ client portal.

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A diverse leadership team in a working session

The Global Intercultural Center lobby with flags

The Global Intercultural Center at night

Since 1996✺Strategic Planning✺Executive Advisory✺Business Growth✺Organizational Transformation✺Global Expansion✺Cultural Intelligence (CQ)✺

West Palm Beach✺Boca Raton✺Palm Beach County✺Miami✺3 Continents✺Asia & North America✺Board Diversification✺

As featured in

St. Petersburg TimesPBSABCTampa Bay Business JournalTampa Bay TimesTV AsiaCHIN RadioPalm Beach Daily News

Who We Help

Strategic advisors for leaders navigating growth and change

Global ICQ™ works with executives, companies, and organizations seeking to improve performance in complex business environments.

CEOs & Executive Teams

Confidential advisory for decision-makers carrying strategy, people, and performance at the same time.

Growing Companies

Businesses expanding into new markets that need a plan sturdier than momentum.

International Organizations

Teams operating across borders, time zones, and business cultures — from Asia to North America.

Family-Owned Businesses

Founders and next-generation leaders aligning succession, governance, and growth.

Nonprofits & Institutions

Mission-driven organizations, chambers, and academia strengthening leadership and reach.

Multicultural & Distributed Teams

Workforces whose diversity should be a competitive edge — not a communication cost.

Upcoming events

ICQ certification sessions and free intro webinars

2026 certification dates: September 16–18, October 14–16, and November 16–18 — offered three times a day, 30 minutes each — with free 15-minute intro webinars along the way. All sessions are hosted on Eventbrite.

See all dates on Eventbrite

Government & procurement

Registered, certified, and ready to contract

Global ICQ™ (IC Center LLC) is registered for government and institutional work — strategic consulting, custom software, and education & training services.

SAM.gov: Active
CAGE Code: Active
D&B: 086042559

NAICS: 511210 · 541511 · 541611 · 611430 · 611710

NIGP: 91800 · 91838 · 92400 · 92416

View the Capability Statement

Global ICQ capability statement — one page

Certificate of Appreciation from the Miami-Dade County Office of the Mayor and Board of County Commissioners, presented to Global ICQ for Asian American & Pacific Islander Heritage Month, May 2023

Recognition

Honored by Miami-Dade County

The Miami-Dade County Office of the Mayor and Board of County Commissioners presented ICQ a Certificate of Appreciation for our contributions during Asian American & Pacific Islander Heritage Month — recognition of the cultural bridge-building at the heart of our work.

Why ICQ

Mastering the ability to connect interculturally is the pinnacle of success. Many organizations develop strategies but struggle with execution because of leadership gaps, communication barriers, and cultural complexity. Our methodology closes that gap.

Core Services

Strategic Management Consulting Services

Strategic Management Consulting

Priorities, growth opportunities, and actionable strategy for leadership teams.

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Executive Advisory Services

Confidential counsel for CEOs, founders, and boards on decisions that matter.

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Business Growth Strategy Consulting

Growth planning and market strategy for companies entering their next stage.

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Organizational Transformation Consulting

Change navigated through communication, culture, and leadership alignment.

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Global Expansion Consulting

Market readiness and cross-cultural strategy from a firm at home on 3 continents.

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How We're Different

Strategy meets cultural intelligence

Methodology

Strategic Planning

Priorities, growth opportunities, and actionable roadmaps that leadership teams actually execute.

✺Strategic assessment
✺Priority roadmaps
✺Leadership working sessions

Methodology

Leadership Alignment

Executives and boards pulling in one direction — decisions made once, communicated clearly.

✺Executive team alignment
✺Board advisory & retreats
✺Roundtable leadership

Methodology

Cultural Intelligence

CQ assessment and development, so strategy works across the people asked to deliver it.

✺CQ assessments
✺Cross-cultural negotiation
✺Intercultural communication

Methodology

Organizational Effectiveness

Communication, process, and governance improvements that show up in performance.

✺Communication architecture
✺Process improvement
✺Governance renewal

Methodology

Global Business Perspective

Three decades of consulting across Asia and North America, applied to your market.

✺Asia & North America
✺Market-entry strategy
✺Global team management

Our Approach

A consulting process built for execution

Assess

Understand your organization's challenges, goals, and opportunities — including where culture is costing or compounding value.

Align

Develop strategic priorities and leadership alignment, so the plan has owners before it has slides.

Execute

Implement practical solutions designed for measurable improvement.

Sustain

Build internal capabilities that support long-term success after the engagement ends.

South Florida Presence

Strategic consulting in West Palm Beach and South Florida

Based in Boca Raton, Global ICQ™ has served Palm Beach County since establishing our West Palm Beach presence in 2014. We provide executive consulting for South Florida organizations seeking sustainable growth and improved performance — and meet clients worldwide, in person and remotely.

West Palm Beach
Palm Beach County
Boca Raton
Palm Beach Gardens
Miami
Fort Lauderdale

And internationally across 3 continents — Singapore, Kuala Lumpur, Toronto, New York, and beyond.

Consulting in West Palm Beach

The Global Intercultural Center in Boca Raton

See ICQ in Motion

Our Work in Pictures

People, places and partnerships across three continents.

Cultural Intelligence

Take the Cultural Intelligence (CQ) Assessment

Do you relate effectively with people from different nationalities, ethnicities, and cultures?

CQ Assessments

Why Leaders Trust ICQ

Global experience. Local insight. Strategic results.

Years of practice

Consulting since 1996 — Asia first, then two decades across North America.

Continents

Clients met in Singapore, Kuala Lumpur, Toronto, New York, and Miami.

Cities

Footprints on both sides of the hemisphere, from academia to corporate business.

1996
1996–2003 — Asia
Consulting roots established across Asian markets.
2003
2003–2013 — USA
A decade of consulting growth across the United States.
2014
2014 — West Palm Beach
Established a Florida presence in West Palm Beach.
2020
2020 — Boca Raton
Merged JI-TO Consulting with ICQ. Founded & created the Global Intercultural Center.

“Our consulting has provided services around the world — in which the demand for quality means pulling against the stream.”

ICQ

Frequently asked

What does a strategic management consultant do?

A strategic management consultant helps leadership define direction, decide priorities, and build the plan and alignment to execute. ICQ pairs that with cultural intelligence — because most strategies fail where people, communication, and culture meet.

How is ICQ different from other management consulting firms?

Our methodology integrates strategic planning with cultural intelligence, built on three decades of consulting across Asia and North America. Strategy that ignores culture stalls in execution; we design for both from day one.

Do you work with companies in West Palm Beach and Boca Raton?

Yes — ICQ has served Palm Beach County since 2014 and is based in Boca Raton, inside the Polo Club and at 980 North Federal Highway. We work with organizations across West Palm Beach, Palm Beach County, Miami, Fort Lauderdale, and greater South Florida.

What size organizations do you work with?

From growing companies and family businesses to international organizations, nonprofits, and institutions. Engagements are scoped to the organization and the decision at hand, not a headcount minimum.

Do you work remotely or in person?

Both. Our team is international and works remotely or on-site across Asia and North America — and meets clients in Singapore, Kuala Lumpur, Toronto, New York, and Miami.

What is the Cultural Intelligence (CQ) assessment?

A measurable assessment of how effectively people relate and work across nationalities, ethnicities, and cultures. ICQ proctors CQ assessments with corporations and implements solutions based on the results.

How do we get started?

Request a strategic consultation. We'll discuss your goals, assess where strategy, leadership, and culture are costing or compounding value, and lay out a plan.

Since 1996✺Strategic Planning✺Executive Advisory✺Global Expansion✺3 Continents✺Cultural Intelligence✺

Ready to build your next stage of growth?

Book a strategic consultation — we'll assess where strategy, leadership, and culture are costing or compounding value.

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